BALANCED Space Audit


Buildings need user experience (UX) design to make sure they work for their people and purposes—just like apps and cars. The BALANCEDSM Space Audit is a  UX design tool at the heart of our consulting services.

The BALANCEDSM Checklist leverages environmental psychology research to evaluate how your building supports the well-being and productivity of those who use it. We employ quantitative and qualitative data to create evidence-based design strategy for retro-fit, light-touch re-design, and post-occupancy evaluation (POE) projects. Based on a wide canon of evidence from the fields of environmental psychology, well-being, behavior change, and UX design, the checklist provides a simple framework for organizations to balance the many factors to consider in designing for well-being:

B BIOPHILIA: Use of natural elements, materials, & viewsIHKC 2

A ATMOSPHERE: Light quality, air quality, temperature, & smell

L LAYOUT: Space utilization, allocation, wayfinding, & circulation

A AMENITIES: Supporting good nutrition, fitness, ergonomics, & rest

N NOISE: Identifying disturbing noise levels, friction points, & design flaws

C COHESION: Overall space management, communication, & control factors

E ENERGY: Integrating strategies to reduce use of energy, resources, & waste

D DESIGN: Color, shape, proportions, style, & feel


Our Space Audit clients have included the Rehabilitative Prison Design project in partnership with the British Ministry of Justice, Impact HUB Kings Cross, The Calthorpe Project, Renaisi, and Happy City.